Product recommendations for ecommerce
Customers who ask questions are close to buying. Nousu answers their support questions and helps them choose, using your live catalog and stock data. No second tool, no separate setup.
The short answer
Product recommendations for ecommerce work best inside the conversation the customer already started. Nousu reads what someone is looking for, matches it against live catalog and stock data, and suggests products that actually fit. The same agent handles order status and returns, so advice and support come from one place.
What this solves
Most stores treat chat as a cost center. When the agent that resolves customer questions can also advise on products, the same conversations start contributing revenue.
Generic advice loses trust fast. Nousu draws from your actual catalog, so recommendations reflect what you sell, what it costs today, and what is in stock right now.
You decide how the agent advises and where it stops. Questions that carry risk or need human judgment go to your team with the full conversation attached.
How it works
Link your Shopify or WooCommerce store. Nousu learns your products, variants, prices, and stock.
Choose which products the agent can recommend and when it should hand over to your team.
See what customers ask before they buy and sharpen the advice where it matters.
A customer describes what they are looking for in their own words. Nousu reads the intent, matches it against your live catalog, and suggests products that fit, with current prices and stock. The customer can ask follow-up questions before they decide.
Yes. Nousu connects to your Shopify or WooCommerce catalog and works with live product, price, and stock data. It will not recommend a product that is out of stock or quote an old price.
No. It is the same agent. The agent that answers order status and return questions also gives product advice. You do not set up or pay for a second tool.
Yes. You decide which parts of the catalog the agent can draw from and how it should advise. When a question needs human judgment, the conversation goes to your team with full context.
Keep comparing
How Nousu handles FAQs, order status, returns, and product advice from one chat.
Read moreWhat it means when the AI can take action instead of only answering.
Read moreDecide which support questions to automate first with AI.
Read moreConnect your store, test with real customer questions, and keep control over replies and handoffs.