Introduction
At Nousu we respect your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, store, and secure your information when you visit and use our website and services.
1. Data collection
We collect the following types of personal data:
- Information you provide: name, email address, company details, and other information you voluntarily share with us
- Device information: IP address, browser type, operating system, and device characteristics
- Usage data: how you use our services, pages you visit, and interactions with our platform
- Cookies and similar technologies: we use cookies to improve your experience
- Communication data: correspondence, feedback, and support requests
2. Legal basis for processing
We process your personal data on the following legal grounds:
- Your consent for marketing and analytics purposes
- Performance of agreements to which you are a party
- Compliance with legal obligations
- Our legitimate interests in improving and securing our services
3. Use of your data
We use your personal data for the following purposes:
- Providing and maintaining our services
- Communication about your account and updates
- Customer support and answering questions
- Improving and optimizing our platform
- Security and fraud prevention
- Marketing and promotional purposes (with your consent)
- Analysis of usage patterns and trends
4. Sharing of data
We do not share your personal data with third parties, except in the following situations:
- Service providers: companies that provide services on our behalf (hosting, analytics, payments)
- Legal requirements: when required by law or a government authority
- Business transactions: in the event of a merger, acquisition, or sale of assets
- With your consent: for other purposes for which you give explicit consent
5. Data security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Firewalls and security systems
- Regular security audits and testing
- Restricted access to personal data
- Employee training measures
Despite these measures, we cannot guarantee that your data is completely secure. Using the internet always exposes you to certain risks.
6. Data retention
We retain your personal data for as long as necessary for the purposes for which we collected it, or as required by law. When your data is no longer needed, we will delete or anonymize it.
7. Your rights
Under privacy legislation (such as the GDPR), you have the following rights:
- Right of access: the right to know what personal data we hold about you
- Right to rectification: the right to correct inaccurate data
- Right to erasure: the right to have your data deleted
- Right to data portability: the right to receive your data in a structured format
- Right to object: the right to object to certain processing activities
- Right to restriction: the right to restrict the processing of your data
To exercise these rights, please contact us using the details at the end of this policy.
8. Cookies
We use cookies and similar technologies to improve your experience on our website. This includes:
- Functional cookies: for the proper functioning of the website
- Analytics cookies: to understand how visitors use our website
- Marketing cookies: to display relevant advertising
You can refuse most cookies through your browser settings, but this may affect the functionality of our website.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy policies of these external websites. We recommend reading the privacy policy of every website you visit.
10. Children's privacy
Our services are not directed at persons under the age of 18 and we do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to this policy
We may update this privacy policy from time to time. We will notify you by updating the "Last updated" date at the top of this page and, for material changes, by informing you via email.
12. Contact us
Do you have questions about this privacy policy or how we process your personal data? Please contact us:
13. Data protection authority
You have the right to lodge a complaint with the data protection authority in your country if you believe we are not handling your personal data correctly.