Features
Everything Nousu does for your store
Nousu answers customer questions with your own store data and hands off to your team when it should. One flat monthly price per tier. Pick the part of support you want off your plate first.
AI Chatbot
Automate FAQs, order status, returns, and product advice from one chat. Your team takes over when needed.
Read moreAI Customer Service
Handle the repeat questions automatically. Keep your team on the exceptions that need judgment.
Read moreAI Agent for Stores
An agent that takes action. It looks up orders, explains return steps, and hands conversations to your team with context.
Read moreShopify AI Chatbot
Product, order, and return questions answered with live Shopify data from your store.
Read moreWooCommerce AI Chatbot
AI customer service for WooCommerce stores, with the same depth as our Shopify support.
Read moreAutomate Customer Service
Decide which support questions to automate first. You set the boundaries, the AI works within them.
Read moreOrder Status Automation
Answer the number one store question with live tracking data, day and night.
Read moreReturns
Return requests validated and handled according to your own return policy.
Read moreProduct Recommendations
The same agent that resolves support questions helps customers choose, using live catalog and stock data.
Read moreBefore you decide
Compare tools and run the numbers
Best ecommerce helpdesk software
Six helpdesk and AI support tools compared on actions, pricing model, platform coverage, and team fit.
Read moreLiveChat alternatives
Five options for stores deciding between human-led live chat and autonomous ecommerce support.
Read moreBest AI chatbot for ecommerce
Compare seven tools on language, actions, handoff, and price before you decide.
Read moreAI chatbot pricing guide
What AI support actually costs in 2026, with the pricing models explained.
Read moreSupport cost calculator
Fill in your ticket volume and see the cost per vendor, with the arithmetic shown.
Read moreSee which questions Nousu can take over
Connect your store, test with real customer questions, and keep control over replies and handoffs.